Strategi Digital Bali

Privacy Policy

Last updated:

1. Who we are and scope

PT Strategi Digital Bali is the controller of personal data covered by this Privacy Policy. We provide design, web development and SEO services, mostly to businesses and agencies in Singapore.

This policy covers https://www.strategidigitalbali.com, including the Indonesian version at / and the English version at /en/, and enquiries sent to us by email. It explains how we handle personal data in those enquiries and related business relationships.

We refer to Indonesia’s Undang-Undang Nomor 27 Tahun 2022 tentang Pelindungan Data Pribadi (UU PDP) and Singapore’s Personal Data Protection Act 2012 (PDPA), where applicable. Our contact details appear below.

2. Data we collect

When you contact us by email, we receive the information you choose to send. This may include:

  • Your name, email address and telephone number.
  • Your company and information about your project.
  • Messages, documents and other attachments you share.

Email links open your email application using mailto. Information reaches us when you send it.

Our static website is hosted by Vercel Inc. Vercel automatically processes technical request data in server logs for security and operation. This may include your IP address, user agent, requested URL and timestamp.

We use Vercel Web Analytics and Vercel Speed Insights to understand, in aggregate, how the website is used and how quickly it loads. They collect information such as the pages visited, the referring website, country, browser, operating system, device type and page performance measurements. According to Vercel, Web Analytics does not use cookies and recognises visits through a hash of request data that resets daily, so we cannot use it to identify individual visitors.

The website has no contact forms, user accounts or advertising trackers, and it does not set cookies. Fonts are self-hosted, so loading them does not make requests to a third-party font provider.

We use relevant personal data to:

  • Respond to enquiries and discuss your requirements.
  • Prepare proposals and take steps toward a project agreement.
  • Deliver services and manage projects and related communications.
  • Send invoices and meet legal and accounting obligations.
  • Support the security and operation of the website through hosting logs.
  • Understand website usage and performance in aggregate, so we can improve the website.

Under the UU PDP, the applicable processing basis depends on the purpose and circumstances. We rely on valid, explicit consent for specified purposes where consent is the basis; performance of an agreement with you or steps you request before entering one; compliance with legal obligations; or other legitimate interests, considering the purpose, necessity and balance between our interests and your rights.

For example, enquiries may involve requested pre-contract steps, project delivery may involve contractual obligations, and required accounting records involve legal obligations. Website security, aggregate analytics and business communications may involve legitimate interests, subject to that assessment. Where the PDPA applies, processing is subject to its applicable consent requirements or permitted exceptions.

We do not sell personal data or send marketing newsletters.

4. Sharing personal data

We use service providers in connection with the purposes described above:

  • Google Workspace, provided by Google, handles our email.
  • Vercel hosts the website, processes technical request logs and provides our website analytics and performance measurement.

We may also share relevant data with professional advisers where needed for those purposes, and with authorities when required by law.

If an agency shares its clients’ personal data with us so we can perform work, we process that data on the agency’s instructions. This applies to agency and white-label projects as well as the related information supplied for carrying out the work.

5. International transfers

Our providers may process or store personal data outside Indonesia or Singapore. Vercel’s servers may also be outside Indonesia. Using these services may therefore involve international transfers.

We rely on our providers’ safeguards for these transfers, subject to applicable requirements under the UU PDP and, where applicable, the PDPA. The location of processing may differ from your location.

6. Retention

We keep personal data only as long as needed for the purpose for which it was collected, our contractual requirements, and applicable legal and accounting requirements. The relevant period depends on the information and why it is needed.

When those purposes and requirements no longer justify retention, we delete or anonymise the data. Closing an enquiry or completing a project does not necessarily end a related legal or accounting retention requirement.

7. Security

We take reasonable measures to protect personal data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security for information sent or stored electronically.

8. Your rights

Depending on the applicable law and circumstances, your rights may include:

  • Accessing your personal data and requesting corrections.
  • Requesting deletion of your personal data.
  • Withdrawing consent where processing relies on consent.
  • Objecting to or restricting processing where provided by law.
  • Requesting data portability where applicable.

These rights are subject to the conditions and exceptions under the UU PDP and PDPA, as applicable; not every right applies to every processing activity or under both laws.

To exercise a right, email halo@strategidigitalbali.com and describe your request. We may need to verify your identity before acting. We respond within a reasonable time or as required by applicable law. Withdrawing consent does not by itself require us to stop processing that has another lawful basis.

Links to Google Maps and other third-party services lead to services with their own privacy policies. Their handling of personal data is governed by those policies. Please review them when using those services.

10. Children

Our services are intended for businesses. The website and our services are not directed at children.

11. Changes to this policy

We may update this policy to reflect changes in our practices or applicable requirements. The updated policy will appear on this website with a revised “Last updated” date.

12. Contact

For privacy questions or requests, contact:

  • PT Strategi Digital Bali
  • Address: Sunset Road 819, Ruko Sunset Indah II No. 10, Kec. Kuta, Bali 80361, Indonesia.
  • Email: halo@strategidigitalbali.com